Privacy Policy
Effective Date: October 26, 2026
Shenzhen T-One Precision Machinery Co., Ltd. (“T-One,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, share, and manage information when you visit our website, contact us, or submit a manufacturing enquiry.
1. Company Information
This website is operated by Shenzhen T-One Precision Machinery Co., Ltd., a company based in Shenzhen, China, providing custom precision manufacturing services.
Company Contact Address:
S4-04-046, New Asia Plaza 2013 Fashion Plaza (Commercial City), No. 3999, Longgang Avenue (Henggang Section), Huale Community, Henggang Street, Longgang District, Shenzhen, China
For privacy-related questions or requests, please contact:
Email: tonecncmachining@gmail.com
2. Information We Collect
We collect information that you voluntarily provide when contacting us or requesting our manufacturing services.
This may include:
- Contact information: Your name, business email address, telephone or WhatsApp number, and company name.
- Project information: Manufacturing requirements, product specifications, materials, quantities, tolerances, surface finishes, and other technical details.
- Technical files: CAD models, engineering drawings, specifications, and other documents uploaded with your enquiry.
- Communications: Information provided through emails, enquiries, and subsequent project discussions.
When you access our website, certain technical information, such as your IP address, browser type, device information, and request details, may also be processed by website and service providers.
Please avoid submitting personal information that is not necessary for your manufacturing request.
3. How We Use Your Information
We use information collected through our website for the following purposes:
- Responding to enquiries and requests for quotation.
- Reviewing engineering drawings and technical requirements.
- Evaluating manufacturing feasibility.
- Preparing quotations and discussing project specifications.
- Coordinating manufacturing and related services.
- Communicating about orders and project progress.
- Operating, maintaining, and protecting our website.
We do not treat a manufacturing enquiry as permission to use your personal information for unrelated marketing purposes.
4. Enquiry Form Processing
When you submit a manufacturing enquiry through our website, your information and selected attachments are transmitted through FormSubmit, a third-party form processing service, for delivery to our designated enquiry mailbox.
The submitted information may include your contact details, project requirements, technical drawings, and other files you choose to provide.
FormSubmit and the email services involved in delivering and receiving enquiries process this information as part of their respective services.
For information about FormSubmit's handling of data, you may refer to its Privacy Policy.
5. Information Sharing
To provide the manufacturing services you request, we may share relevant project information with associated manufacturing businesses and manufacturing partners involved in engineering evaluation, quotation preparation, production coordination, or order fulfillment.
Information shared for these purposes may include technical drawings, specifications, materials, quantities, tolerances, and other project-related requirements.
Access to relevant project information is generally limited to sales staff and engineering or production personnel involved in the project, according to their responsibilities.
We may also use third-party service providers for website operations, communications, and enquiry processing. These providers may process information as part of the services they deliver.
We may disclose information when required by applicable law or a valid legal process.
6. Website Services and Cookies
Our website uses hosting, communication, and related services to operate its features and respond to customer enquiries.
Certain features, such as embedded maps and links to external communication services, may involve third-party providers. When these services are accessed, technical information such as an IP address, browser information, or request details may be processed.
Cookies or similar technologies may be used by website or third-party services for functionality, security, or service delivery.
Where applicable law requires additional information, consent, or visitor choices for particular technologies, these requirements will be addressed according to the services in use.
7. Data Retention
We retain customer enquiries, technical drawings, quotation records, and related project information according to the nature and stage of the project, business needs, and applicable retention obligations.
After a project is completed, relevant records are reviewed periodically to determine whether continued retention is necessary or whether they should be cleared.
Retention periods may vary depending on the type of information, the status of a project, and applicable requirements.
Requests to delete personal information are reviewed in accordance with applicable laws and relevant record-retention obligations.
8. International Data Processing
T-One is based in China and serves business customers in North America, Europe, Australia, and other international markets.
Information submitted through our website may be processed in China or in other locations where service providers involved in website operations, enquiry processing, communications, or manufacturing support operate.
International processing and any associated data transfer requirements are subject to the laws applicable to the relevant activities and business arrangements.
For questions about how your information is handled internationally, please contact us using the details provided in this policy.
9. Your Privacy Rights
Depending on applicable laws and the circumstances of the processing, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information where applicable.
- Request restriction of or object to certain processing activities.
- Exercise other applicable rights, including data portability or withdrawal of consent where relevant.
You may also have the right to lodge a complaint with an appropriate data protection authority, depending on the law that applies.
To submit a privacy-related request, please contact:
We will review and respond to requests in accordance with applicable legal requirements. We may need to verify the identity of the person making a request before disclosing or modifying information.
10. Information Security
We use HTTPS-based transmission for website enquiry submissions and seek to handle customer information in a manner appropriate to the nature of the services provided.
Access to project information is based on relevant business responsibilities and project requirements.
If your project involves confidential drawings, proprietary designs, or information requiring specific confidentiality arrangements, please contact us before submitting the materials so that appropriate arrangements can be discussed.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices, service providers, or applicable requirements.
When updates are made, the revised policy will be published on this page, together with an updated effective or revision date.
12. Contact Us
If you have questions about this Privacy Policy or the handling of your personal information, please contact:
Shenzhen T-One Precision Machinery Co., Ltd.
Email: tonecncmachining@gmail.com
Address: S4-04-046, New Asia Plaza 2013 Fashion Plaza (Commercial City), No. 3999, Longgang Avenue (Henggang Section), Huale Community, Henggang Street, Longgang District, Shenzhen, China